Frequent Questions

The models Curve, Curve X, Cosmic, Rose, Edge and Mini may NOT be used as a climbing aid.

The Iconic and Force models are perfect as a climbing aid.

We always try to make sold out items available to you as soon as possible. When you go to the sold out item, you will be shown the date on which it is expected to be available again.

All of our boxes come with a removable insert except for the Mini box.

You can see the size information on the respective product page under Weight & Size

You can easily see that in our care guide!

You can find all information about shipping costs under the following link

Within Germany approx. 2-3 days. Outside Germany 3-5 days.

We do not ship directly to Switzerland, but here we have a partnership with MeinEinkauf.ch. The following link takes you directly to our partner page there: https://meineinkauf.ch/bestellen/uniqhorse-schweiz/

Unfortunately, it is not possible to make a reservation in the online shop.

You can buy a gift voucher at the following link: https://uniqhorse.com/products/gift-card-all

We're sorry, but we're not shipping to the US at the moment.

But we are working on it and have created a mailing service for interested customers. As soon as we start, you will be notified and receive a personal discount for your first order.

Just click on the following link and enter your email address: https://mailchi.mp/uniqhorse/usa

We are always looking forward to the new members in our #uniqhorsefamily. However, we have to adhere to the following rule when cooperating with influencers:

Instagram cooperations: Influencers should have more than 20k followers and an engagement rate of 5-10%.

TikTok cooperations: Influencers should have more than 50k followers.